Skip to content
Child Welfare Training System
Child Welfare Training System
Search
Search
Home
About Us
Our Team
DCW Learning & Development Team
Partners / Learning & Development Pool
CWTS Connection Newsletter
Breathing Space
CWTS County Size Map
CWTS Reports
Training
Mandatory Reporters
Foster, Kinship, or Adoptive Caregivers
Welcome
Certification Training
Ongoing Education
Training FAQ
Quick Tips for Caregivers
Register for Training
Child Welfare Professionals
Course Catalog
Caseworkers
Caseworker Academy Overview
Preservice Caseworker Academy Overview (coming October 2026)
Caseworker Resources
Hotline Workers
Hotline Worker Certification Overview
Hotline Resources
Supervisors
New Supervisor Academy Overview
Supervisor Resources
Supervisor Manual
County & State Guidelines
Child Welfare Education Liaisons (CWELs)
All Other Visitors
Adoption Assistance Negotiation Worksheet Walkthrough
Relative Guardianship Assistance Program (RGAP)
SEXting Training
CWTS Learner Expectations
Español
Coaching
Coaching Services
Meet Your Coaches
Coaching Request Form
Resources
Child Protection and Prevention Team Resources
DCW Town Halls
DCW Town Hall Archive
DCW Permanency Resources
Diligent Recruitment and Placement Resources
Family Engagement Meeting Facilitators Learning Exchanges
Father Engagement Toolkit
Trails Resource Center
Youth Services Resources
LMS Home
Help
LMS Help
Contact Us
Hotline Worker Checklist
File Type:
pdf
Categories:
Hotline Resources
English
English
Deutsch
Español
Français
Italiano
Polski
Svenska
Suomi
Português
Română
Slovenščina
Slovenčina
Nederlands
Dansk
Ελληνικά
Čeština
Magyar
Lietuvių
Latviešu
Eesti
Hrvatski
Gaeilge
Български
Norsk
Türkçe
Bahasa Indonesia
Português (Brasil)
日本語
한국어
简体中文
العربية
Русский
हिन्दी
Українська
Srpski
English (UK)
ایران
ישראל
Македонија
ประเทศไทย
Việt Nam
Accessibility Adjustments
Powered by
OneTap
Hide Toolbar
Back
How long do you want to hide the toolbar?
Hide Toolbar Duration
Only for this session
24 hours
A Week
Not Now
Hide Toolbar
Select your accessibility profile
Vision Impaired Mode
Enhances website's visuals
Seizure Safe Profile
Clear flashes & reduces color
ADHD Friendly Mode
Focused browsing, distraction-free
Blindness Mode
Reduces distractions, improves focus
Epilepsy Safe Mode
Dims colors and stops blinking
Content Modules
Font Size
+
Default
-
Highlight Links
Line Height
+
Default
-
Readable Font
Cursor
Text Magnifier
Dyslexic Font
Align Text
Letter Spacing
Font Weight
Color Modules
Dark Contrast
Light Contrast
High Contrast
Monochrome
Saturation
Orientation Modules
Reading Line
Reading Mask
Browser needs to be updated
Your browser doesn’t support speech output. Please update your browser or use one with speech synthesis enabled (e.g. Chrome, Edge, Safari).
How to Update?
Read Page
Keyboard Navigation
Hide Images
Mute Sounds
Highlight Titles
Highlight Content
Stop Animations
Reset Settings
