Still have issues with your password and logging into modernized Trails?
Please contact the Help Desk at 303-239-4357, when prompted press 1 then press 3.
Please be sure to identify yourself to the help desk representative as: “I'm a Licensed Public Provider, and I need my CDHS Portal Password Reset so I can log into Trails Mod”.
For all other questions…
Please submit Trails issues, questions, concerns or access requests to CDHS_dcwfirstname.lastname@example.org or call anyone of the following individuals:
- Alicia Ramirez 303-866-3185
- Shelly Marquez 303-866-3633
- April Trujillo 303-866-3483
- Lucy Esquibel 303-866-3550
- Karen Sparacino 303-866-4188
- Public Facility Worker - Critical Incident
- Child Placement Agency Only - Critical Incident, Original/Renewal Certifications and CPA Searches
- CPA Certified Provider OriginalPDF
- CPA Certified Provider RenewalPDF
- CPA Critical IncidentPDF
- Child Placement Agency SearchesPDF
- External Trails Access - All Agencies / Facilities