Welcome to the Trails Resource Center
Questions about Trails training?
For questions, contact Adrianna Sauer, Trails Trainer at adrianna.sauer@state.co.us.
Questions about Trails Security Administration and/or Security Administrator Training?
For questions, contact Renee Amador, Security Administration Analyst/State Security Administrator at renee.amador@state.co.us
Need to find out which Trails Superuser supports your area?
Have a Child Welfare program/policy question?
Contact the DCW Program Staff member designated for the specific program area.
Need to contact the OIT Service Desk?
- Phone: 303-239-4357
- Email: oit_servicedesk_cdhs@state.co.us
- Online: OIT Service Desk
Need help with your Trails password?
Trails ModSquad Meetings
ModSquad is exclusively for current Trails users. The ModSquad team is available to assist with any questions or issues that may arise following a Trails release or at other times. Planned support sessions will be held every Tuesday and Thursday from 9:30 AM to 10:30 AM, and can be extended as necessary, especially after a hotfix or major release.
Trails Tips and Hints
- Questions about Service Hub and Submitting a Ticket for Trails Issues and/or Trails Application Access? Start here
- If you’re having trouble loading Trails, please check this guide on clearing your cookies and using Incognito Mode
- For additional resources related to Trails, please check out our Trails Mod Help Center
- Trails Release Updates
- Trails System Notices
Find older updates at the Trails Release Updates Archive